Token queue with priorities
Walk-ins get inserted by triage code — emergency before fever before follow-up. Doctor knows what’s next.
For polyclinics · high-volume OPD
Walk-ins, OPD, follow-ups. All at 9:30am.
Tier-2 polyclinics in Patna, Lucknow, Ranchi run on volume — 60+ patients before noon, half of them walk-ins, half on a queue token. The front desk holds it together. Lucoze gives them the tool that matches.
The four things we got right for you.
WhatsApp-first reminders
Confirmation lands in Hindi. Reschedule is one tap. No-shows drop 6-8%.
Multi-doctor instant rota
When Dr. Sharma is late, the queue rebalances to Dr. Reddy without a fight at the desk.
Cash-first billing
Cash, UPI, partial — one screen. End-of-day cash reconciliation in 5 minutes.
This is what polyclinic looks like in Lucoze.
Lucknow polyclinic · OPD live
Now serving
A-013
Sushil Verma · Dr Tiwari · Room 2
A-014 now
Manoj Yadav
Dr Tiwari · Diabetic follow-up
A-015 5 min
Sushma Pandey
Dr Shukla · Routine
P-008 Priority
WALK-IN · chest pain
Dr Tiwari · Triage code A
A-016 12 min
Rakesh Singh
Dr Tiwari · Asthma review
A-017 18 min
Asha Devi
Dr Shukla · First visit
A-018 25 min
Vikas Sharma
Dr Tiwari · Routine
Plan that fits
Clinic Pro
Includes all features above plus migration support and 14-day free trial. See pricing →
Start free trial — PolyclinicTalk to us about polyclinic.
We'll skip the demo if you'd rather just ask questions. 30 minutes, founder included.